Contact Disney Cruise Line Customer Service
How to Reach a Person at Disney Cruise Line
Verified Contact Information
Toll-Free Number:
-
1-800-951-3532
Customer Service:
-
1-407-939-3463Dining Reservations
-
+44 800 171 2317United Kingdom
Legal:
-
1-877-466-6669Privacy Inquiries
Disney Cruise Line Emails:
Legal
CCPA Inquiries, Privacy Inquiries, Privacy Inquiries
Disney Cruise Line Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Disney Cruise Line Phone Number
1 (800) 951-3532
Average Hold Time
00:09:50
Average Calls duration
3 minutes
Most Popular Disney Cruise Line Email Address
caprivacy@twdc.com
Disney Cruise Line Live Agent Availability
33% of callers successfully reach a real person
Issue Resolution Rate
Low (34% reported full resolution)
Call Volume by Day
View full overview ›
Disney Cruise Line Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Disney Cruise Line Phone Number | 1 (800) 951-3532 |
| Average Hold Time | 00:09:50 |
| Average Calls duration | 3 minutes |
| Most Popular Disney Cruise Line Email Address | caprivacy@twdc.com |
| Disney Cruise Line Live Agent Availability | 33% of callers successfully reach a real person |
| Issue Resolution Rate | Low (34% reported full resolution) |
| Disney Cruise Line Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 91% phone, 9% email |
| Common Reasons for Contact | Request for information, return/ replace, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Disney Cruise Line | First and last name or address or zip code |
Call Volume by Day
Contact Information
Disney Cruise Line Website:
Disney Cruise Line Help Center:
Corporate Office Address:
Disney
210 Celebration Pl
Kissimmee,
Florida
34747
United States
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 10:00pm
Saturday - Sunday: 9:00am - 8:00pm
Summary of Disney Cruise Line Customer Service Calls
147
TOTAL
CALLS
CALLS
02:56
AVG CALL
DURATION
DURATION
34%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Disney Cruise Line?
Request for Information Question:
- “To confirm if the offer letter is legit”
- “Talking about a cruise”
- “To confirm your employment agency”
Return/ Replace Question:
- “Replacement of broken souvenir”
- “Airport time change”
- “Make a change”
Payments and Charges Question:
- “Bill”
- “Billing”
- “Copy of cruise invoice”
Product/ Service Question:
- “Make a reservation”
- “Complaint about fees for the courier to register track nr and custom fee”
- “Complaint about security person directing traffic at Disney at cape canerveral”
Staff Question:
- “Need service”
- To call Disney Magic Entertainment Manager
- Contact HRD/Manager Disney Wonder
Account Question:
- “A cruise member has been without a room for the past 3 days and no one is helping them from the HR department”
Refund Question:
- “Refund”
Employment Question:
- “For the job”
Activation/ Cancellation Question:
- “Cancelling existing reservation”
Other Question:
- “Add two Adults”
- “Documents”
- “If their is a employe agent by the name”
Compare Disney Cruise Line Customer Service To
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Disney Cruise Line