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Disney Cruise Line - Poor Planned Excursions in Italy
Disney Cruise Line - Poor Planned Excursions in Italy
After contacting Port Adventures on the Disney Magic & Disney Cruise Line, only an apology was offered. Others aboard the cruise were compensated aboard the ship, however, my husband and I were not compensated and our concerns were not addressed. Email to Disney Cruise...
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3.5
Barcelona, Catalunya
I liked
  • Amazing wait staff
  • Delicious food
I didn't like
  • Port adventures customer service
#1280111
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We went on an end of life cruise for my beloved partner and we took a lot of pictures. Her mother paid for the photo package (the most expensive one) and took over 200 photos. Karen went through the photos with the help of someone on the cruise and she was told she...
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1.9
#1278441
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My wife and kids went on a Disney Cruise as part of our first vacation with our young kids. From the one we felt like our family was part of a third country flea market. Every single person tried to update us on all servuc s imaginable.it hit worse when my son stepied...
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1.0
Castaway Cay, South Abaco
I didn't like
  • Room smelled like sewer
  • Size of room
  • Food quality
#1248774
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This was the WORST cruise experience I have ever experienced. Food is bad, really, really bad. Service was not good. We had a pile of plates on our table and no one came. We paid more than 4K dollars for 3 days, my family is really disappointed with everything. Please...
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1.0
Port Canaveral, Florida
#1239884
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My wife and I and my two daughters and their kids age 12 & 15 recently took a Disney Dream 3 day cruise. Living next to port canaveral my wife and I have taken many cruises 15 at last count with the various cruise lines that dock here. My grand daughters talked me into...
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Anonymous
Anonymous

Not sure how Disney Cruise Line is responsible for inclement weather???

2.2
I liked
  • Potential for a great trip for grandkids
I didn't like
  • No contingencey for bad weather
#1172467
Reply to reviews
Disney Cruise Line - FAMILY DEVASTATION
DISNEY MADE THE DECISION TO IN DANGER EVERYONE IN MY FAMILYS LIVES ! BY MAKEING EVERYONE EVACUATE THE SHIP IN FLORIDA , THE PLACE WERE THE HURRICANE IRMA WAS TO HIT WITH 24 HOUR OR SO ... THEY SHOULD OF TAKEN US TO A SAFE PLACE WERE WE COULD OF GOT A CAR RENTAL HOTEL...
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aliens_amoung_us
aliens_amoung_us

Ever since Walt died, Disney has gone down the toilet. Case in point. More people need to be reprogrammed to not worship this franchise, for they are a wolf in sheeps clothing...

1.0
Port Canaveral, Florida
#1098588
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After having a miserable time on Disney Dream cruise, I reached out to Disney to discuss. The Disney rep, Kimberly, played phone tag for a couple of week. We finally spoke. I expressed what a horrible time it was on the ship and that I would never go another Disney...
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Anonymous
anonymous

Why would they?

Anonymous
Anonymous

Not true that you couldn't get food elsewhere. Room service is always available.

1.0
#1095596
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I went on a week long Disney cruise this may around the Norwegian fjords on the Disney Magic. I went with my daughter and my husband and thought it was wonderful. Though the Disney characters had certain slots for meet and greets princess Anna (and occasionally Elsa)...
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h.kitchener
h.kitchener

They only negative is that the cruise was operated by Disney! Don't you remember how Disney fired tech workers in Florida and then made them train foreign ones before they lef...

4.8
Wimbledon, Merton
#906866
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I have just returned from my first three day Disney cruise on Disney Dream. We went to Nassau and castaway cay. The pool deck was so crowded all the time and so was the pool that my four year old couldn't swim, the splash park area was too crowded for my one year old...
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Surfergrl1658
Surfergrl1658

Omg me too. We just got back friday from disney dream first cruise ever and never again

#835947
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During our Dec cruise we were surprised that approximately 50% of the on board staff were not friendly. We were also disappointed with the character appearances, typically 15 minutes, making it nearly impossible to meet the characters without sacrificing hours of...
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Anonymous
Anonymous

You went on a Disney Cruise. Did you truly anticipate your children would be the only ones onboard, having their needs and desires far exceeding your abilities as a parent?Or ...

Anonymous
Anonymous

Were the characters in full costume with complete head coverings? If so, they are only allowed to be in them for 20 minutes tops as they are extremely hot and disorientating....

2.3
#754127
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